:|:|: Care of your purchase
ALPACA rugs
Stephanie uses fleece from alpacas and sheep living in New York and New England. The cotton warp is grown in the southeastern United States, and then spun and dyed in North Carolina. These rugs are truly 100% made in America.
USE: A low-traffic rug, these rugs are meant for the bedroom where their unique softness can be appreciated and treasured. Please do not use them in your front foyer.
CARE: DO NOT vacuum with a rotary beater! The best method is to shake these rugs out or use a suction-type vacuum. Professionally dry-clean as needed.
COTTON and RECYCLED COTTON Rugs
USE: A high-traffic rug, these rugs can take a beating and are great for hallways, foyers, kid's bedrooms or your family room.
CARE: Use a suction-type vacuum or hang outside and beat the rug with a flat beater or broom. Professionally dry-clean. Smaller rugs can be soaked for one hour in lukewarm, soapy water in the bathtub. Do not agitate the rug. Drain the first water out, and then fill and soak with the same temperature clear water at least two times. Let the rug drain overnight in the tub before attempting to lift it out. Hang to dry outside.
WOOL Rugs
USE: A general-use rug that can be placed in the family room or bedrooms.
CARE: Use a suction-type vacuum or hang outside and beat the rug with a flat beater or broom. Professionally dry-clean.
WOOL and ALPACA BLANKETS
USE: Home furnishing.
CARE: Hand wash in warm, soapy water like you would a wool sweater. Do NOT agitate. Rinse with same temperature water, and let drain in sink. Block on towels and let it air dry. You can hang it outside to dry once it is not too heavy. You can also have it dry cleaned. Do NOT store with mothballs.
INDIGO SHIBORI: Hand wash in warm soapy water and hang to dry. Cotton and linen can be ironed on a hot setting. Silk and bamboo rayon can be ironed on a silk setting.
:|:|: My Policy for Custom and Contract Work
Wool and alpaca fleece offer a wonderful palette of natural colors that vary on each animal. My photos are representative of what you can expect, but each rug will have its own unique look. Stripes and fade-ins from one color to another can be requested, but ultimately your alpaca rug will be an individual work of art. No returns will be accepted if your custom rug doesn't look exactly like the photo on my website.
All custom rug work is carefully discussed, sampled and agreed upon before a deposit of 50% of the final price is due. No deposit will be returned once the samples are accepted and the materials are purchased. As of December 2019 the wait time for rugs up to 4' wide is 12 weeks, and up to 8 months for wider rugs.
Please note that due to the nature of hand-weaving, all rug sizes are approximate within a few inches. Different fabric and weave structures cause “take-up” in the length and pulling in from the sides. As much as we can plan ahead and calculate for these things, ultimately your rug will be the size that it “wants” to be due to the nature of the materials. For example, you may order a 5’ by 8’ rug that will end up being 58” by 98”. Please be flexible and understand that the weaver will come as close as possible to the dimensions you order. Returns will not be accepted for these minor variations in size.
TERMS: A final invoice for weaving and shipping charges will be generated and sent to you upon completion of your rug/s. The order will be shipped once the invoice is paid. Any final invoices that remain unpaid after 30 days will result in the deposit and rugs becoming the property of Stephanie Morton, Handweaver.
I regret that I cannot ship outside the United States at this time. If you are looking for a handwoven rug in another country please look in your own community to find handweavers who are carrying forward your culture's textile traditions. Support them!